About Global Hospitality Services Leadership (gsl) in Seneca College

About the Program

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change. 

Skills

Throughout this program you will develop the following skills:

• Service design, delivery and experience

• Business processes

• Competitive global systems  

Work Experience

Fieldwork

Fieldwork is an integral element of your program that provides you with an opportunity to provide a real client a business recommendation for their business in the hospitality industry. You will benefit from 150 hours in a professional setting. This component is critical to your success and a requirement to graduate. 

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position. 

Your Career

When you graduate from this program, these are the types of career options that you can explore:

• Assistant manager – operations

• Assistant manager – hotel, banquet manager

• Catering sales manager

• Conference services manager

• Travel and tourism manager

• Sales and marketing manager

You will also be able to take on projects to enhance experience, customer retention and loyalty in the hospitality and tourism industry.  

Academic qualification equivalents

When applying to a Seneca degree program you must submit:

• High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.

• Transcripts must include six (6) senior level courses equivalent to Ontario university preparatory credits with an overall average of 65%.
• High school/secondary school diploma (certificate of completion).
• You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.

When applying to a Seneca graduate certificate program you must submit:

• Complete university and college transcripts for all years of study.
• University or college credential (degree, diploma or certificate).
• A credential assessment from a recognized agency such as WES (World Education Services) may be required for some programs. Applicants will be informed by email if this is needed.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be informed by email if this is needed.

When applying to a Seneca certificate program and two- or three-year diploma program you must submit:

• High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.
• High school/secondary school diploma (certificate of completion).
• You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.

English language requirements (one of the below):

Degree Programs and Graduate Certificate Programs

• IELTS: Minimum 6.5 with no skill below 6.0
• PTE: Minimum score 60

Certificate Programs, Diploma and Advanced Diploma Programs

• IELTS: Minimum 6.0 with no skill below  5.5
• PTE: Minimum score 58

Seneca College Highlights

Seneca College The Average Tuition Fees And Other Expenses

The cost of living in Canada varies depending on the demands and requirements of the students attending Seneca College. To estimate the cost of things like food, accommodation, transportation, and other expenses, students can look at the table below.