About Global Hospitality Operations Management (gom) in Seneca College

About the Program

With this eight-month graduate certificate program, you will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service. Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management and marketing techniques.

Skills

Throughout this program you will develop the following skills:

• Service Leadership
• Decision-making
• Teamwork

Work Experience

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Study Abroad Opportunity

As a student of this program, you have the opportunity to earn a Global Hospitality Business Development MBA degree in one of the leading Hotel and Tourism Management schools in the world – IMI International Management Institute Switzerland in Luzern.  

Once you have completed the Global Hospitality Business Development program at Seneca, you can apply to IMI for one-term (11-week) to complete the MBA program and further progress within your management career in the industry.

Your Career

When you graduate from this program, these are the types of career options that you can explore:

• Assistant manager – operations
• Assistant manager – hotel
• Banquet manager
• Catering sales manager
• Conference service manager
• Assistant project manager
• Assistant sales manager
• Assistant marketing manager
• Customer experience manager
• Manager of customer loyalty and retention

Academic qualification equivalents

When applying to a Seneca degree program you must submit:

• High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.

• Transcripts must include six (6) senior level courses equivalent to Ontario university preparatory credits with an overall average of 65%.
• High school/secondary school diploma (certificate of completion).
• You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.

When applying to a Seneca graduate certificate program you must submit:

• Complete university and college transcripts for all years of study.
• University or college credential (degree, diploma or certificate).
• A credential assessment from a recognized agency such as WES (World Education Services) may be required for some programs. Applicants will be informed by email if this is needed.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be informed by email if this is needed.

When applying to a Seneca certificate program and two- or three-year diploma program you must submit:

• High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.
• High school/secondary school diploma (certificate of completion).
• You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.

English language requirements (one of the below):

Degree Programs and Graduate Certificate Programs

• IELTS: Minimum 6.5 with no skill below 6.0
• PTE: Minimum score 60

Certificate Programs, Diploma and Advanced Diploma Programs

• IELTS: Minimum 6.0 with no skill below  5.5
• PTE: Minimum score 58

Seneca College Highlights

Seneca College The Average Tuition Fees And Other Expenses

The cost of living in Canada varies depending on the demands and requirements of the students attending Seneca College. To estimate the cost of things like food, accommodation, transportation, and other expenses, students can look at the table below.