About 911 And Emergency Services Communications (esc) in Seneca College

About the Program

This eight-month certificate program will provide you with principles and skills to effectively manage the public and work in emergency services and perform under stressful conditions. An emergency services communicator is often the first person involved in responding to members of the public during times of distress and crisis. Your training will combine professional knowledge and practical scenarios, including utilizing Hexagon’s industry-leading Computer-Aided Dispatch System (I-CAD) system. You will learn how to record and analyze data received from calls, and how this critical information can direct the response to an incident.

Upon completion of required hours and professional exams, you will have the opportunity to qualify for the Public Safety Telecommunicator certificate offered by the Association of Public Safety Communications Officials (APCO) and the Mental Health First Aid (MHFA) certification.

Your Career

When you graduate from this program, these are the types of career options that you can explore:

• An emergency communications operator or dispatcher
• Police, fire, emergency medical services
• Private police, security, alarm response or other public safety agencies

Academic qualification equivalents

When applying to a Seneca degree program you must submit:

• High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.

• Transcripts must include six (6) senior level courses equivalent to Ontario university preparatory credits with an overall average of 65%.
• High school/secondary school diploma (certificate of completion).
• You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.

When applying to a Seneca graduate certificate program you must submit:

• Complete university and college transcripts for all years of study.
• University or college credential (degree, diploma or certificate).
• A credential assessment from a recognized agency such as WES (World Education Services) may be required for some programs. Applicants will be informed by email if this is needed.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be informed by email if this is needed.

When applying to a Seneca certificate program and two- or three-year diploma program you must submit:

• High school transcripts for grades 10, 11 and 12 showing all program specific pre-requisite courses.
• High school/secondary school diploma (certificate of completion).
• You may submit transcripts or certificates for any completed university/postsecondary college courses or programs taken inside or outside of Canada.
• Academic records that are in a language other than English must include an official/certified English translation.
• Seneca reserves the right to verify submitted transcripts at any time. For courses and credentials earned inside of Canada, Seneca reserves the right to request original transcripts be sent directly to Seneca from the issuing institution. Applicants will be notified if this is needed.

English language requirements (one of the below):

Degree Programs and Graduate Certificate Programs

• IELTS: Minimum 6.5 with no skill below 6.0
• PTE: Minimum score 60

Certificate Programs, Diploma and Advanced Diploma Programs

• IELTS: Minimum 6.0 with no skill below  5.5
• PTE: Minimum score 58

Seneca College Highlights

Seneca College The Average Tuition Fees And Other Expenses

The cost of living in Canada varies depending on the demands and requirements of the students attending Seneca College. To estimate the cost of things like food, accommodation, transportation, and other expenses, students can look at the table below.